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Frequently Asked Questions about the operations of the Cyber Security Incident Response Team

In our increasingly digital world, every company, large or small, becomes a potential target for cyberattacks. The question is not if your organization will face a cyber incident, but when. This is where the importance of a Cyber Security Incident Response Team (CSIRT) becomes evident — your essential lifeline in case of an emergency. At spotit, we have been providing CSIRT services for over 5 years. And successfully so, as new companies sign up every year. Service Delivery Manager Jelle has compiled the most frequently asked questions in a video FAQ and shares valuable insights about how we operate.

6 reasons why a CSIRT is essential in 2024

Today, more than 1 in 8 Flemish companies faces a cyber incident. A survey shows that 39 percent of Belgian companies expect to fall victim to a cyberattack in the coming year (*). Investing in a CSIRT is no longer a ‘nice to have’ but an absolute ‘must have.’ Here are the most compelling reasons:

  1. Immediate Response: A cyberattack is like a medical emergency for your organization. Just as you rely on swift and professional help in medical emergencies, a CSIRT provides immediate expertise when you are most vulnerable. CSIRT teams are trained to respond quickly and efficiently, minimizing the impact of the attack and ensuring normal business operations can be resumed as soon as possible.
  2. Expertise and Specialization: CSIRTs are the specialized ‘doctors’ in the world of cybersecurity. They have the expertise needed to diagnose and treat the specific threats your company encounters. This team uses advanced tools and techniques to identify the source of the attack, assess the damage, and implement the most effective recovery strategy.
  3. Cost Savings: While it may seem paradoxical, engaging a CSIRT can lead to significant cost savings. Incidents such as data breaches and system intrusions can carry enormous financial burdens. A CSIRT reduces these risks and associated costs significantly through rapid and effective interventions.
  4. Reactive and Proactive: A CSIRT is not only reactive; it also conducts regular checks and updates, preventing many attacks before they occur. This proactive approach can result in substantial cost savings and safeguard the viability of your business.
  5. Compliance: Regulations around data and privacy are becoming increasingly stringent. A CSIRT ensures your organization complies with relevant laws and standards, which not only avoids fines but also strengthens the trust of customers and partners. Having a dedicated response team demonstrates that your company takes data protection seriously.
  6. Peace of Mind: Knowing that an expert team is ready to intervene provides peace of mind. This peace of mind allows you and your employees to focus on your company’s core activities, knowing that cybersecurity is in the hands of professionals.

(*) Sources:

CSIRT FAQ

Frequently Asked Questions about CSIRT

Over the past few years, we have received numerous questions about our Spotit CSIRT services. We have compiled these in a video FAQ. Here is the top 5:

  1. What is spotit CSIRT, and why did spotit develop this service?
  2. What is the added value of the spotit CSIRT service?
  3. What exactly happens when you call the CSIRT hotline?
  4. How does CSIRT onboarding work?
  5. Why is good preparation crucial for CSIRT?
Watch the CSIRT FAQ

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