Easing your workload
Monitoring of all relevant parameters: CPU, memory, disk space, buffers, latency, uptime etc.
Network Operations Center
Through the spotit NOC we relieve customers of all daily tasks involved in the proactive management, maintenance and troubleshooting of network and security components.
What is the NOC?
Via the spotit Network Operations Centre (NOC), we ensure the continuity of your network and all its components. We assume total responsibility for the management of your environment for a fixed rate per month. Spotit relieves you of the daily operational tasks, provides continuous monitoring of all network and security components, and ensures proactive service provision, allowing you to focus on your core business.
In our NOC, we monitor all components and protocols that are part of your network and intervene as soon as we notice any unexpected behaviour. This ensures the efficient operation of every component connected to your network.
What are the benefits?
Proactive service provision
Implementing corrective actions through remote support.
Governance
Construction of a Governance model with the necessary reporting to provide you with timely insights and updates on the health of your environment.
Continue service verbeteringen
The spotit architect safeguards your vision and makes suggestions for improving the network and security infrastructure. The spotit service manager safeguards the quality of the service provision and makes suggestions for its optimisation. The NOC can also work together closely with the SOC to lift your security maturity to a very high level.
What will you get?
- A total and integrated cyber security architecture, instead of dozens of isolated security solutions that do not communicate with each other.
- A safeguard for your architecture and company vision, so that your network & security infrastructure remains aligned with the needs of your business.
- Proactive service provision according to the ITIL principle, including incident management, problem management, change management, configuration management, release management, and service management.
- Continuous safeguarding of your environment through complete monitoring of your network and security devices.
- Possibility of 24/7 support, which allows us to intervene immediately when incidents occur to limit the potential damage.
- Constant compliance checks according to the predefined High Level Design in order to detect and eliminate deviations in time, before they lead to problems.
How do we work?
- By means of a network & security assessment, we map out the current status of the network.
- We identify the quick wins and develop a roadmap for the future.
- During the transition, we carry out the onboarding process: activation of the various tools, documentation of the environment, alignment of the processes, start-up of the monitoring etc.
- After the go-live date, the spotit NOC assumes responsibility for the service provision.
- Regular consultation is planned at various levels – strategic, tactical, and operational – so that both parties are always on the same wavelength.
Why is this a priority?
Downtime and outages cause unexpected, exorbitant costs. Properly managing and maintaining your network is extremely important for guaranteeing the continuity of your organisation. Threats and attacks can occur at any time. Therefore, prevention and protection are crucial steps. The NOC ensures that your infrastructure remains in top condition so you are in the best position to withstand potential attacks.
Spotit NOC provides not only high-quality service, but also a good budget forecast for the maintenance of your network and security devices. So, you know where you stand in advance.
Is your organization in line with the new NIS2 directive?
We expect the Belgian transposition of the EU directive by 17/10/2024. Make sure your network is in top condition and secure to avoid fines!
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